Shipping Policy

Last updated: August 20, 2026

Order Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

Shipping Destinations

We currently ship to the United States only.

Free shipping applies to the contiguous United States (the 48 contiguous states) only. We do not offer shipping or any services to Alaska, Hawaii, Puerto Rico, other U.S. territories/outlying islands, military bases (APO/FPO/DPO), or any other minor outlying islands.

Market Estimated Delivery Time Shipping Fee
Contiguous United States 5–10 business days $9.99 (Free over $45)
Alaska, Hawaii, Puerto Rico, U.S. Territories, Military Bases Not available Not applicable

Shipping Time

Estimated delivery time to the contiguous United States is 5–10 business days.

Total estimated delivery time = Processing time (1–3 business days) + Shipping time (5–10 business days).

Delivery times may be extended due to customs inspection, public holidays, or flight delays.

Shipping Rates

Orders from $0.01 to $44.99: a flat shipping fee of $9.99 applies.

Orders of $45.00 and above: free shipping.

Order Tracking

Once your order has shipped, you can track it at: https://www.17track.net/en

Order Cutoff Time

Orders placed before 4:00 PM will be processed the same business day. Orders placed after 4:00 PM will be processed the next business day. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Origin

All orders are shipped from our warehouse located in the United States.

Address Accuracy

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

Taxes

All listed product prices do not include sales tax. Applicable sales tax, if any, will be automatically calculated at checkout based on the buyer's state.

Contact Us

US Return & Shipping Address: 1755 North Pebblecreek Parkway, Goodyear, AZ 85395, United States

Official Business Address: Room 501, 5th Floor, Building 12, Huanghe Industrial Park, Longgang Town, Wenzhou City, Zhejiang Province, China

Email: service@woventote.com

Phone: +1 6236326921

Hours: Monday–Friday, 9AM–5PM MST